Front Desk ClerkBiloxi Sun Herald
GENERAL SUMMARY OF RESPONSIBILITIES
Serve walk-in customers and answer phone. Sort, distribute and prepare mail. Process Fed-Ex packages. Scan checks. Enter misc. sales items into sales system.
ESSENTIAL TEAM FUNCTIONS
- Serve Walk-In Customers
- Direct Subscribers To Customer Service
- Direct Advertisers To Appropriate Adv Team
- Sign In Vendors And Visitors
- Enter Front Counter Misc Sales Into Sales System
- Give Out And Receive Forms And Applications
- Answer Main Phone Line
- Maintain Lobby Security
- Sort And Distribute Incoming Mail
- Prepare Outgoing Mail For Pickup
- Process Fed Ex Packages
- Scan Checks To Customer Service
- Fed Ex Checks To Payment Processing Center
- Order Office Supplies
- Perform Other Duties Necessary For Team Effectiveness
High school diploma required; some college strongly preferred
General office and customer service experience.
Skills & Abilities:
Data entry computer skills. Ability to communicate effectively and provide efficient and courteous customer service to internal and external customers. Ability to handle multiple duties simultaneously.