The Intake Representative is a patient facing position, responsible for greeting and checking patients in as well as, running patient’s insurance information through eligibility scrubber, collecting patient co-shares at the time of service, answering phones, calling patients to schedule appointments and reconciling monies collected at the end of each day.
A High School Diploma or General Education Degree (GED) required
*Minimum of two (2) years of experience in a health care setting, medical office, or insurance environment preferred
*Customer service experience required
*Basic computer literacy required
*Word and Excel spreadsheet skills required
*Cash handling experience required
*Knowledge of insurance benefit plans including, but not limited to: Medicare, Medicaid, Blue Cross, Worker's Compensation and managed care required
*Familiarity with basic medical terminology with CPT4 and ICD-10 required
WORK SCHEDULE: flexible 40 hours, varied shifts
Monday - Thursday 7am-7pm, Friday 7am-6pm
For more information and to submit an application, please visit our website at www.gaylord.org.
*We are an Equal Opportunity Employer – M/F/D/V*