Director of TRIO Student Support Services

Normandale Community College   Bloomington, MN   Full-time     Education
Posted on May 17, 2023
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We are a proud equal opportunity and affirmative action employer, and we seek applicants with deep connections to the cultural communities to which our students belong. We actively seek and encourage applications from women, people of color, persons with disabilities, and individuals with protected veteran status.


This position is responsible for the leadership of the Student Support Services (SSS) program, a TRIO program funded through the US Department of Education. This position directs the day-to-day operations and budget of the TRIO program and is responsible for compliance with Federal and State regulations. 

The Director leads the administration of the Student Support Services program ensuring compliance with all federal funding rules, college policies, and Minnesota State policies and procedures. The Director recruits and supervises professional staff and provides leadership for student programming. The Director is responsible for the budget design, expenditure of program funds, and serving as liaison with the U.S. Department of Education on behalf of Normandale Community College. The Director also serves as TRIO SSS Coach for a small group of assigned students, helping to ensure their academic progress and skill development. The Director facilitates and oversees more than a dozen events and programs on campus, including occasional field trips for SSS participants. The Director may co-teach a one-credit course, NCC 1000, Paths to College Success, as needed.

The program serves approximately 150 participant students at Normandale Community College. Eligible students include low-income students, first-generation college students, and students with disabilities. The program develops skills and increases motivation among participants to maintain good academic standing, persist, and complete post-secondary education. All coordination, leadership and direction of each aspect of the program are the responsibility of the Director of TRIO SSS.



The following qualifications are required to move forward your candidacy; as such, ensure your application contains descriptions of your work experience sufficient to demonstrate proficiency in each of the following:

  • Master's degree in Education, Student Affairs, Psychology, Social Work, Vocational Rehabilitation, or related field
  • 3 years of professional experience with TRIO or a similar youth development program
  • 3 years of work experience in higher education
  • An additional 2 years of professional TRIO experience may substitute for a Master’s degree for individuals with a Bachelor’s degree in a related field and who meet all other requirements

Other Knowledge, Skills, and Abilities (KSA’s) that will be interviewed for

  • The ability to work effectively with a wide range of individuals in a diverse higher education community
  • Exceptional communication, critical thinking, and problem-solving skills
  • Experience working with MS Office products and specialized databases
  • Ability to analyze, interpret and report data, while maintaining confidentiality

Preferred Qualifications

  • 3 years of experience leading a team or supervising others
  • 2 years of experience managing a budget
  • Record of success in working with diverse student populations
  • Experience working in a liaison role with state or federal programs
  • Experience working in a collective bargaining environment
  • Experience speaking in front of groups


Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.


As an agency of the State of Minnesota, Normandale Community College offers a comprehensive benefits package including low cost medical, dental, vision insurance; short- and long-term disability; generous vacation and sick leave as well as 11 paid holidays each year; employer paid life insurance; pre-tax flexible spending accounts; retirement plans; and tax-deferred compensation plans. Additional benefits include tuition waivers available for employees and certain dependents, once qualifying criteria are met, relocation reimbursement up to $1000 and many professional development opportunities.

This position is also part of Middle Management Association, which outlines many additional benefits provided.

For information on benefits, visit SEGIP’s website SEGIP. For more information on retirement benefits, please view the retirement brochure through MMB.


Director of TRIO Student Support Services

Classification: MinnState Academic Supervisor 1

Status: Unlimited, full-time

Salary Range: Annually from $57,002 to $82,560 *Salary placement is dependent on education and experience

The vacancy is posted on-line from May 8, 2023 through June 5, 2023.


  • Please submit your online application and supporting information to:
  • Upload (attach) a cover letter that addresses how your qualifications align with the requirements of this position; and
  • Upload (attach) current resume or Curriculum Vitae (CV)

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be available to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodations will be made to applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or Please indicate what assistance is needed.