Research Technology Manager

University at Albany   Albany, NY   Full-time     Information Services / Technology (IT)
Posted on March 15, 2024
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Research Technology Manager

About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of approximately 17,300 students in nine schools and colleges across three campuses.

Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.

Job Description:
Information Technology Services (ITS) at the University at Albany is seeking applicants for the position of Research Technology Manager. This is an exciting time for this role as the University builds one of the largest AI (Artificial Intelligence) research infrastructures in higher education working with industry leaders such as NVIDIA and IBM. The Research Technology Manager leads a growing staff of analysts and developers and oversees the work of teams delivering technology and services to the research community. The successful candidate has experience and expertise in supporting researchers' technological needs in a sophisticated research environment.

The manager delivers analytical and computational IT solutions to provide cutting edge resources while supporting administrative systems, data services, computing, and advanced applications. She/He/They are deeply engaged with researchers and technology professionals, often leading groups and teams that include direct reports and technical staff from other areas within the organization. The manager plays a critical role in building, delivering, and supporting the IT needs of the research community while ensuring the technical infrastructure is robust, secure, and can scale to meet evolving research needs. The successful candidate has excellent interpersonal and organizational skills and is comfortable working with individuals, from front-line staff to campus leadership across a variety of disciplines.

Primary Responsibilities:

  • Provide leadership in the development and ongoing management of technology services in support of the University's research enterprise.
  • Foster and maintain communication with researchers regarding service planning and delivery.
  • Lead and develop a team of direct reports to provide subject matter expertise for developing advanced data analytics/statistics, visualization, and computational technologies across disciplines, offering professional development opportunities as appropriate.
  • Oversee and guide service delivery teams which include staff from across the organization.
  • Oversee the operation, usage, and lifecycle of cloud-based and on-premises AI systems including a 24-node NVIDIA DGX A100 cluster.
  • Manage HPC (High Performance Computing) Cluster with 57 computational nodes and 3,808 computational CPU cores and 12 NVIDIA A40's.
  • Manage research administration systems, applications development, and hosting.
  • Implement managed scientific computing environments.
  • Serve as project manager for research projects as needed.
  • Understand industry trends, define and develop roadmaps to advance research-related services, and regularly share knowledge with ITS colleagues and the research community.
  • Lead and manage research collaboration support through established advisory committees and workgroups.

Additional Responsibilities:

  • Maintain the security posture for assigned systems and applications in accordance with applicable university and ITS policies, procedures, and industry best practices.
  • Participate in the development and maintenance of systems standards.
  • Manage and organize research storage.
  • Provide research Linux support.
  • Verify documentation and standardization of tools used in the management of applications, solutions, and service offerings within the research service (Gitlab, Ansible, etc.).
  • Oversee specialized desktop support for research lab workstations.
  • Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.

Requirements:
Minimum Qualifications:

  • Master's degree from a college or university accredited by the U.S. Department of Education or an internationally recognized accrediting organization.
  • At least three years of research experience.
  • Ability to manage projects successfully.
  • Experience with statistics, mathematical modeling, probability, and data visualization.
  • Understands the fundamentals of data management, preservation, and reproducibility.
  • Familiarity with managing and manipulating structured and semi-structured data formats relevant to research computing.
  • Applicants must clearly address their ability to develop inclusive and equitable relationships within our diverse campus community.
  • Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.

Preferred Qualifications:

  • PhD degree from a college or university accredited by the U.S. Department of Education or an internationally recognized accrediting organization.
  • At least two years supervisory experience.
  • At least one year's experience in direct management of IT-specific research projects. Experience with Linux based computing, Slurm Workload manager and CLI (command line interface) in a research computing context.
  • Experience with cloud-based platforms for researchers.
  • Understanding of statistical/mathematical programming (Jupyter, MATLAB, R, SAS, Stata, Scala, Python + Pandas).
  • Knowledge of both relational and non-relational databases.
  • A deep understanding of statistical hypothesis testing and experimental design, data visualization techniques and tools, and manipulation of large data sets.
  • Knowledge of public and proprietary sources of national and global data.
  • Demonstrated interest or experience in facilitating user-based software applications that enable research or instructional activities (e.g., statistical software such as R, Python or commercial software products, and associated data visualization technologies such as GGPlot, GoogleVis, Shiny, Plotly, D3).
  • Familiarity with AI/ML principles, methodologies, and technologies and their application in academic research.
  • Familiarity with HIPAA Data Compliance.


Additional Information:
Professional Rank and Salary Range: Associate for University Systems Analyst, SL5; $115,000-125,000.

Special Notes: Visa sponsorship is not available for this position. This is an in-person managerial position and is not eligible for telecommuting.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml

Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER

Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=172415

Application Instructions:
Applicants MUST submit the following documents:

  • Resume
  • Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
  • Contact information for three professional references

Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).

Closing date for receipt of applications: This position will remain open until it is filled.